Nobody uses landline phones anymore. The number of households with a landline that can be used to make and receive calls fell to 73 percent in 2020, but very few people actually use those phones to make calls, preferring to use mobile phone technology. Despite this, landline business phones are still important in today’s modern technological working world. Here’s why.

Creates a Good First Impression 

Having a landline might not seem important, but it will actually help to create a good first impression on your customers and potential customers. This is because businesses that have landline phone numbers are perceived to be more established and reliable. A business with a landline phone isn’t going anywhere. This adds an air of legitimacy to your business. 

But in contrast, businesses that only list mobile phone numbers are perceived to be less credible. A lack of a landline phone number is often associated with not having business premises and can make customers doubt the credibility of your business. People will not work with businesses they don’t perceive to be credible, particularly if they are selling high-value products. Whilst customers might be prepared to take a chance on smaller transactions, they are much less likely to do so for a larger transaction. 

Promotes a Sustainable Work-Life Balance 

If you include your mobile phone number on your business card or make it public on any advertising or promotional materials then you run the risk of receiving calls at any time during the day or night. This means that you can’t switch off when the working day is done and that you risk dealing with work calls when you should be focusing on other important things, such as family time. You can’t filter which calls are important and which aren’t. 

Using a landline instead of a mobile phone will help you to create a barrier between your work and private life. When you leave the office, you leave your work calls behind you. You can deal with any calls you miss by installing an answering machine and returning any calls or messages the following morning. 

Allows You to Work More Efficiently

Landline phones can deal with high call volumes in a way that mobile phones simply can’t. You can use call waiting services, and service more than one customer enquiry at a time using the same phone. It also means that you won’t miss any important phone calls, even if you are on another line. 

From a practical point of view, landlines improve efficiency simply because they don’t have as many features as a mobile phone. You can’t be distracted by social media, messages from friends or apps and games when you use a landline phone meaning that you’ll get more work completed during the day. 

Never Miss Another Call 

Work landline phones can offer a reliable and dedicated means of communication, especially in areas with poor mobile network coverage. Think that a landline might be the right choice for you and your business? Easy Business IT can facilitate a virtual landline service that will offer you the best of both worlds. Using Microsoft Teams Phone, we can add a landline number to your Teams client, meaning you can access it on your PC or mobile phone. It's an easy and effective service for businesses of all sizes. Get in touch with us to get started.