There are an incredible 5.5 million small and medium enterprises (SMEs) in the UK right now. These make up 99.9% of UK private sector businesses, and 5.47 million of these are classed as “small” businesses with less than 50 employees. 

Small businesses are the backbone of business in the UK. And so it is important that those businesses have the right IT support to enable them to service their clients and customers effectively. Easy Business IT is looking to the future of IT support for small businesses and is constantly looking at trends that may impact its industry. 

Here’s what you need to know about the future of small business IT support. 

Innovation and Evolution 

The future of IT solutions is poised for continuous innovation and evolution so there could be a shift towards more advanced technologies such as artificial intelligence, machine learning, and edge computing. 

We consider artificial intelligence to be a particularly valuable technological tool because we know that many small business owners value time-saving solutions particularly highly. Artificial intelligence can be used as a time-saving tool by helping to fill orders efficiently, streamline bookkeeping, interact with customers and manage staff, freeing up business owners to focus on higher-level elements of running their business. 

Machine learning can be leveraged by small businesses in a similar way. Machine learning (ML) is quickly becoming a mainstay of the enterprise business world and making effective use of this technology can be massively beneficial to small businesses. If you have a large dataset then machine learning can streamline high-touch functions and even automate content creation for your blog, social media channels, and website. 

Shaping the Future 

Other services such as cloud-based solutions, the Internet of Things (IoT), and cybersecurity measures will play pivotal roles in shaping the future of IT solutions, enabling enhanced connectivity, data-driven decision-making, and robust security measures for businesses.

Small businesses are increasingly advised to host their software and desktop services through the cloud. The reason? Because this provides businesses with a high level of application accessibility and dynamic growth options without the very expensive costs of in-house hardware or software setups.

Security is a hugely important aspect of small business IT, particularly if you are running a business online. It’s integral that your clients and customers feel their data is secure when they are working with you, or they will take their business elsewhere. Working with an IT provider that is knowledgeable about cybersecurity is one of the most important things you can do to protect your online business. Ensuring you have robust security measures in place is important now, and will only become more important in the future. 

Conclusion 

Easy Business IT is constantly evaluating the latest small business IT trends and evolving the range of services that they offer to meet new business needs. Keeping up to date with the newest and most modern IT solutions plays an integral role in business success. 

Working with an IT company such as Easy Business IT will keep your business ahead of the curve and ensure that you maintain a competitive edge.